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La Habra Police Department Community Satisfaction Survey

  1. The La Habra Police Department is committed to providing excellent service to its residents. We request your assistance in evaluating how well we are doing. We value your insight, so please take a few moments to answer the following questions and provide information regarding your most recent experience with the Police Department and our personnel. Please mark the box following each statement or question which most accurately reflects your assessment of the service(s) you received.
  2. SECTION 1: Initial response when you called the Police Department
    Please select the response that most accurately reflects your opinion for each statement:
  3. Your call was answered promptly and courteously.*
  4. The dispatcher handled your call in a professional manner.*
  5. The dispatcher provided you with helpful information.*
  6. SECTION 2: Police Officer Response Time
    Please select the response that most accurately reflects your opinion for each statement:
  7. The officer arrived in a reasonable amount of time.*
  8. The officer was courteous & respectful, presented a positive professional image by his/her speech, demeanor, & actions.
  9. The officer took the appropriate actions and explained them.*
  10. SECTION 3: Overall Satisfaction and Contact Info:
    Please select the response that most accurately reflects your opinion for each statement:
  11. How would you rate the overall service you received?*
  12. Would you like to speak with a supervisor about your call?*
  13. Check a statement below, and a patrol officer will contact you, with your neighborhood concern. If you have not provided your contact information above, please do so now.*
  14. Leave This Blank:

  15. This field is not part of the form submission.