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1. What requires a permit?

Businesses must obtain building permits for construction and interior improvements. Additions, demolitions, alterations including new interior walls, drop ceilings, new plumbing lines and fixtures, new electrical wiring or lighting fixtures, replacing or installing HVAC equipment require building permits. Finish work that does not require a permit includes: carpeting, non-structural flooring (tile, laminate, and hardwood), wallpapering and painting.

2. What should I do before obtaining a building permit?

Before applying for a building permit, it is important to check with the Planning Division to ensure that your proposed business is permitted at your desired location and if a Conditional Use Permit is required. The Planning Division can be contacted at 562-383-4100.

3. What are the costs associated with the issuance of a permit and inspections?

Fees are based on the extent of the construction project, such as the size of the modified area and amount of plumbing, electrical and mechanical work and if a Conditional Use Permit is needed. An estimate of the costs can be provided subject to sufficient details of the project being submitted by you. For an estimate on fees, please contact the Building and Safety Division at 562-383-4116.

4. How do I apply for a building permit?

To obtain your building permit(s), you, your contractor or designer must submit plans for plan review to the City's Building and Safety Division. The type of plans required and the level of detail will depend upon the scope of work proposed. When plans are required, it is advisable to have an experienced design professional assist you. Plans for non-structural alterations, such as door and window replacements, can be drawn by the contractor, but projects that may seem simple on the surface may involve detailing and specification requiring special training and expertise. For projects involving structural modifications, plans and calculations must be submitted for plan review. A plan check fee will be collected. The first plan check review takes two weeks. You or your contractor/designer will be provided a list of corrections to be made to the plans. After the plans are revised, please have them resubmitted for verification that the revisions have been made. We offer appointments to assist and expedite the second review of the plans. For non-structural modifications, an over the counter permit can sometimes be obtained by the licensed contractor or by the lessee.

5. Will I need Fire Department approval?

Certain construction projects require Fire Department plan review and inspections. These include: tenant improvements to buildings equipped with fire sprinklers, new or alterations to kitchen hood fire protection systems, spray and powder coating booths, removal and installation of underground flammable or combustible liquid storage tanks and related piping and detection systems, and photovoltaic systems that cover 50 % or more of the roof. The City of La Habra contracts with Los Angeles County Fire Department to provide fire prevention and suppression services. Should you need their services or have questions, Please contact Jeff Lee, Fire Inspector, at 562-691-9369. He is located at 850 W La Habra Blvd. For new construction or major tenant improvements, please contact the Los Angeles County Fire Prevention Headquarters at 323-890-4125. If you are not sure who to contact at L.A. County Fire Department, let us help you.

6. Will I need any other permits?

These are instances where you must get other approvals before applying for a building permit. These include:

1) Conditional Use Permit (CUP) for businesses that are limited due to zoning regulations. Please contact the Planning Department at 562-383-4100 to determine if your business will require a Conditional Use Permit.

2) Orange County Health Care Agency for businesses preparing or serving food or drinks. You can contact the OC Health Care Agency at 714-433-6000 or visit their website at http://ochealthinfo.com.

3) Alcoholic Beverage Control License (ABC) for any business that sells alcoholic beverages. You can contact the Department of Alcoholic Beverage Control at 714-558-4101 or visit their website at http://www.abc.ca.gov.

4) South Coast Air Quality Management District (AQMD) for the demolition of structures larger than one hundred square feet requires that you file a Notice of Demolition and an asbestos survey with AQMD. Rules are adopted to reduce emissions from various sources, including specific types of equipment, industrial processes, paints and solvents, even consumer products. Permits are issued to many businesses and industries to ensure compliance with air quality rules. Please contact AQMD at 909-396-2000 or visit their website at http://www.aqmd.gov.

5) Preliminary Water Quality Management Plan (WQMP) must be submitted for review and approval prior to the issuance of a building permit if your project requires a discretionary review. To understand the type of WQMP to prepare for your project, please contact Melissa You with the Engineering Division at 562-383-4151.

CalGOLD is a very helpful State website to find out what kinds of permits your business requires and who to contact. Their website is http://www.calgold.ca.gov.

7. Must I make accessibility upgrades to an existing building?

The Americans with Disabilities Act (ADA) is a federal civil rights law that prohibits the exclusion of people with disabilities from everyday activities, such as buying an item at the store, watching a movie in a theater, enjoying a meal at a local restaurant, exercising at the local health club or having the car services at a local garage. Private businesses that provide goods or services to the public are called public accommodations in the ADA. The ADA establishes requirements for twelve categories of public accommodations including: stores and shops, restaurants and bars, service establishments, theaters, hotels, recreation facilities, private museums and schools and others. Nearly all types of private businesses that serve the public are included in a category regardless of size. If you own, operate, lease, or lease to a business that serves the public, then you must comply with ADA regulations and have an obligation to accommodate individuals with disabilities. In addition, all new building features are required to meet current architectural accessibility requirements, including: parking stalls, loading lanes, curb, ramps, and path of travel, sales counter height, door hardware, and restroom layout. The California Building Code accessibility laws require that a minimum of 20% of tenant improvement construction costs, exclusive of accessibility upgrades, be used to upgrade existing building features to make them more accessible. For information on having your business evaluated consider consulting with a design professional with specific expertise, such as a Certified Access Specialist (CASp), which is regulated by the State of California's Division of the State Architect. Should you have further questions regarding this subject, please contact us at 562-373-4116.

8. How do I know if my driveway, sidewalks, or utilities are adequate or need improving?

The best way of determining the appropriateness of street, driveway entrances, utilities, and their locations is to contact the Engineering Division at City Hall by calling Jack Miller at 562-383-4151.

9. Will a grease interceptor be required for my restaurant?

Food preparation and processing must comply with the Fats Oils and Grease (FOG) program which is managed by the City’s Public Works Department. Depending on the amount of FOG, a grease interceptor or a grease trap is generally required. For more information, please contact Brian Jones at 562-383-4170.

10. If I hire a contractor, how do I make sure they are licensed?

Before hiring a contractor or signing a contract, please visit the Contractors State License Board’s (CSLB) website or call 800-321-2752. Look up a contractor license to verify information, including complaint disclosure, and learn how to hire the right type of licensed contractor for your job. Contractors State License Board Website

11. Are inspections required?

The City will require periodic inspections to ensure that the work being done conforms to the approved plans and the building code standards. The building inspector acts on your behalf and that of the City to ensure the safety of your business and your building. Before covering over any work, please call the inspection request line at 562-383-4122. Inspection requests must be made one business day in advance, and they must be made by 4:00 p.m. It is advised that final contract payment to your contractor not be made until the City has conducted and signed off on the building permit. The contractor should provide you with the original signed off inspection card or contact the Building & Safety Division for verification of such act at 562-383-4116.

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1. Do I need a business license to operate a business in the City?

Most businesses require a City business license. To determine if a business license is required, please call the City of La Habra Business License Division at 562-383-4065. Counter hours are Monday through Thursday, 7:30 a.m. to 6:00 p.m., City Hall is closed every Friday. 

2. How do I start a home-based business in the City of La Habra?

A home-based business requires a Home Occupation Permit Application (HOPA), with a one time fee as specified in the Master Fee Schedule. The HOPA must be approved by Planning Division. It usually takes 3 - 5 working days. You will be notified whether your permit is approved or not approved. If your HOPA is approved, you will be issued an approval number, and you must then apply for a City Business License. You can fill-up the application online, pick up an application at City Hall Cashier's window or contact the Planning Division at 562-383-4100.

3. How can I pay for a business license?

The cashier is available to take payments at City Hall. City Hall is located at 110 East La Habra Boulevard, City Hall counter hours are Monday through Thursday 7:30 a.m. to 6:00 p.m., City Hall is closed every Friday. You can also mail in your payment and application to:

City of La Habra - Business License

P.O. Box 785

La Habra, CA 90633-0785

4. I filled out an application and paid the fees for a new business in La Habra and I have not received my certificate.

Every new business in La Habra must go through an approval process before we can issue the business license certificate. Please call the City of La Habra Business License Division if you would like to check on the status of your application at 562-383-4065 or email Business License.

5. I have questions regarding a home-based business?

If you have further questions regarding a Home Occupation Permit Application (HOPA), please call the Planning Division at 562-383-4100.

6. There are some questions on the application that I do not know how to answer or do not apply to my business?

The business license application is a general application for every business in the City of La Habra. Only fill out the questions and fees that apply to your business. If you need assistance, please call City of La Habra Business License Division at 562-383-4065 or email Business License.

7. What if I sell my business?

A business license is not transferable. The license is terminated when business ownership changes. Please advise the Business License Division should you sell your business for any reason. The new owner will be responsible for obtaining his/her own business license.

Business License Division

8. What should I do before I apply for a Business License?

Visit our Before Applying webpage to learn what you need to do and whom you need to contact in order to obtain a Business License in La Habra. Before Applying

9. Where can I find the fees for my business license?

Rates vary according to the type of business. Please call City of La Habra Business License Division at 562-383-4065 for the current fees for your type of business.

10. Where can I get a business license?

The City of La Habra Business License Division can be reached at 562-383-4065 Monday through Thursday 7:30 a.m. to 6:00 p.m., City Hall is closed every Friday. You can also download an application from our website.

Business License Online Application

11. Where do I pick up a business license application or to pay for a business license?

City Hall is located at 110 East La Habra Boulevard and counter hours are Monday through Thursday, 7:30 a.m. to 6:00 p.m., City Hall is closed every Friday. The major cross streets are Euclid and La Habra Boulevard. City Hall parking lot is on First Street (corner of Euclid). 

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1. How long do families stay at the Museum?

It can take anywhere from 30 minutes to 4 hours depending on your child's and your energy level. Many visitors visit, go to lunch and return again to play. We stamp your hand and you can come and go all day if you wish. We have many activities to keep your children engaged for as long as you'd like to stay.

2. What are the Museum's hours?

We are open Tuesday through Friday 10:00 a.m. to 4:00 p.m., Saturday 10:00 a.m. to 5:00 p.m., Sunday 1:00 p.m. to 5:00 p.m., We are closed on Mondays and major holidays. During the month of September, our Museum closes for our annual Renovation, during which time we install new exhibits, make repairs to the Museum, update, paint and refurbish so that we are fresh and appealing for our Members and visitors. Exact dates are posted each year on our calendar and can vary from 4 to 5 weeks in duration.

3. Where is The Children's Museum at La Habra located?

We are located on 301 S. Euclid Street in La Habra 90631.

4. How do I request donation tickets?

A self addressed envelope with postage needs to be included with your donation request letter at least 15 business days before your fundraiser event date. All organizations requesting a donation must serve children and families in Orange, Los Angeles and Riverside Counties. A Museum letter with up to four admission passes will be mailed within 10 business days upon receipt of donation request; please do not call to follow up. Organizations may only request a Museum donation once a year and admission passes are limited.

5. How do I make a donation to the Museum?

There are many ways an individual, corporation or foundation can give to the Museum. Please contact the Friends of the Children's Museum at dbrooks@lahabracity.com or call (562) 383-4242.

6. Is there a place to eat inside the Museum?

Food and drink are not allowed in the museum, but we are located in a park and you are welcome to picnic before or after your visit.

7. Is parking free?

Yes, parking is free. Visitors may park on Euclid Street directly in front of the Museum or in the parking lot to the North of the Museum entrance.

8. Do you offer group tours?

Yes, groups of 15 or more may schedule a docent-led tour for a discounted rate of $5 per person. Tours are 90 minutes in duration and have a maximum capacity of 35 people per tour. Reservations must be made a minimum of 2 weeks in advance. Please call (562) 383-4236 and our admissions staff will be happy to schedule a tour for your group.

9. May I drop off my kids at the Museum?

No, we ask that children be accompanied by an adult 18 years and older at all times.

10. What age is the Museum geared towards?

We offer programming and interactive exhibits for crawlers through 10 years old.

11. Can I celebrate my child's birthday at the Museum?

Yes, we offer a private party room for that special day. Our party room may be reserved for two to three hours depending on the package you choose. Birthday party packages include a private party room, tables, chairs and admission into the Museum for all your guests. Click here for a complete list of party packages details.

12. Can I volunteer at the Museum

Yes! We are always looking for enthusiastic individuals to become a part of our Volunteer team. You must be at least 14 years of age to volunteer or be accompanied by an adult if younger. Click here to learn more about our Volunteer Program.

13. Do you offer memberships to the Museum?

Yes, we offer various packages to fit every families size. Anytime you visit the Museum, the admission you paid can be applied towards the purchase of a membership. The Museum is an ASTC affiliate which means you may use your membership across the country at other science centers and museums affiliated with ASTC for free or reduced admission.

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1. What type of signage and how may signs may I have for my business?

Depending on the location of the business, the Sign Code and in many cases, an established sign program for the property, determines the number and type of signs permitted for your business. You can find the Sign Code on the La Habra Municipal Code, Chapter 15.40 Outdoor Advertising Signs and Structures. We strongly suggest you contact the Planning Division since they can provide you with the zoning designation and whether a sign program exists for your property. You can schedule an appointment to meet with a Planner at 562-383-4100. All signs require a permit issued by the Building & Safety Division. Should you have questions regarding the sign permit process, please contact the Building & Safety Division at 562-383-4116.

2. What are the most common code violations experienced by start-up businesses and how do I avoid them?

LANDSCAPING - Landscaping is an important element of any business and has the potential to positively or negatively impact property values and the image of the community. All businesses are required to provide landscaping and a continuing program of maintenance.

Maintain/trim landscape areas so as not to encroach into the public right of way or create an eye sore, along with the elimination of barren areas, dead vegetation, or weeds will avoid a situation where a Community Preservation Inspector will have to address this issue with you.

DISCARDED TRASH AND DEBRIS - It is expected that each business operator maintain their property in a clean and orderly condition. All discards, trash, debris, and junk accumulations must be promptly removed from the property. Such items are not only unsightly, they can attract rodents and become a fire hazard. Broken, unusable or abandoned items, appliances, furniture, fencing, etc. are considered discards. The monitoring of the property at a minimum of once a day will likely address this situation.

3. What types of temporary signs are permitted?

Temporary signs are permitted subject to certain restrictions. A temporary sign is either a banner or flag. One banner or one flag is permitted for a thirty (30) day period, three times per year. The temporary banner or flag must be on private property. The banner may not be attached to any on-site landscaping. No human signs are permitted. Specific details on temporary signs is available within the La Habra Municipal Code Section 15.40.220. A temporary sign permit can be obtained by contacting the Planning Division at 562-383-4100.

4. Can I conduct a business from my home?

Home Occupations are permitted in residential zones within the City upon approval of a Home Occupation Permit. Generally, a home occupation is a small business conducted from a residence that does not impact any adjacent properties. It can consist of up to two members of an immediate family, however, cannot generate noise or odors, vehicle or pedestrian traffic, or deliveries that are not consistent with a residential property. No exterior signage will be permitted to identify the location as a business and a garage must be maintained open so that cars can be parked inside. Should you wish to establish a home occupancy business and have questions, please contact us at 562-383-4134.

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1. Is reserve seating available at the concert?

No. The concert features open seating on the grass in front of the stage. Arrive early, as our concerts can attract large audiences.

2. Do I have i have to buy tickets?

No. The concert is free to attend and requires no tickets or passes.

3. Is there anything else happening besides the concert?

Yes. The la Habra recreation staff will lead the crowd, adults and children alike, in fun and exciting half-time games on the stage. There is also a kids' zone with inflatables that is staffed by our aquatics staff. In addition, there are vendor booths and local non-profit information booths.

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1. Can my child wear arm floaties in the pool?

No, but life jackets are permitted. If you would like to borrow one, please ask a lifeguard.

2. Can my children bring toys to play with in the pool at this event?

No toys are allowed in the pool, but approved floatation devices and rafts will be allowed at the discretion of our guards.

3. Can we bring our own food and drinks?

No. But refreshments are available for purchase at the snack bar.

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1. Who is eligible to join the FireMed Subscription Program?

Any resident within the City of La Habra may join the FireMed Subscription Program.

2. What does the $48 membership fee cover?

The membership protects insured members from any out-of-pocket expenses related to paramedic treatment and emergency 911 ambulance transportation for situations that occur in the City of La Habra. If you have insurance, we will bill for the services rendered, but will accept whatever is paid as “payment in full” (i.e., if your insurance denies the entire bill or any part of it, you will not be responsible for the unpaid balance).

3. Who does the membership fee cover?

All permanent residents of a member's household.

4. Are visitors of residential members covered?

No. Only permanent residents of a member's household.

5. What happens if I'm not a FireMed Subscription Program member and I use the ambulance service?

Whether or not you are FireMed Subscription Program member, you will always receive the highest level of emergency treatment and transportation. However, as a non-FireMed Subscription member, you will be billed for the services. You may give the bill to your insurance company, but you will be responsible for any unpaid balance. Keep in mind that there is no guarantee that your insurance will pay in full for the treatment that you received.

6. Why do I need to join if I already have medical insurance?

When the City of La Habra charges for treatment and subsequent transportation, there is no guarantee that your insurance company will cover the charges. The charges may be denied or only partially paid, or your deductible or cap limit may result in an unpaid balance for which you are responsible. For example, if you have Medicare / Medi-Cal coverage, you should be aware that these plans no longer cover the prehospital paramedic treatment service charge. As a FireMed subscription member with insurance, you don’t have those worries since you are not responsible for any out-of-pocket costs. Also, keep in mind that the subscription membership covers all family members with permanent residence at your address who may not have the same insurance as you do and may need that extra financial protection in an unexpected emergency. Belonging to the program gives you peace of mind in not having to worry whether your insurance will pay all the bills. The $48 annual fee is only a fraction of many insurance companies’ deductibles.

7. Why is my insurance plan billed?

The City of La Habra’s FireMed Subscription Program is not an insurance company - we are a provider of services. In order to provide the current level of emergency service to the community we must attempt to recover the costs associated with the treatment and transportation. Through the monies collected by means of treatment and transportation charges, and membership fees, the current system of pre-hospital emergency services in our community is enhanced. The monies collected from membership and insurance allow us to have a better emergency medical services system and a healthier community.

8. If I move out of the city after paying the annual membership fee, will I be entitled to a refund?

No. There will be no refunds.

9. Will my membership cover routine ambulance service, such as trips from hospital to home or rest home to a hospital?

No. Your membership covers emergency use associated with 911 only.

10. Will the Fire Department still respond if I do not become a member?

Yes. The Fire Department will respond to any call for help.

11. Will I be responsible for any of the charges if I become a member?

No. If you become a member of this low cost emergency service program, aside from your annual subscription fee of $48, no payment will be required of you; however, your insurance, Medicare, or Medi-Cal will be billed. If you are not a member, the usual fees for services rendered will be billed to the person receiving the services.

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1. How can I report criminal activity via text?

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1. What should I do before I begin my business?

Contact the Planning Division to confirm that your business is permitted at your desired location. A careful review of the zoning requirements is important before signing any lease or leasing a property. We strongly recommend you contact us before signing any lease or expend any funds to make sure the business you want to begin is allowed. You can schedule an appointment to meet with a Planner at 562-383-4100. For any additional information on starting your business, please visit the La Habra Chamber of Commerce. La Habra Chamber of Commerce

2. Will I require any special permits to operate my business?

Some businesses require the approval of a Conditional Use Permit (CUP). These types of businesses require additional review for such things as parking, hours of operation, noise, or large assemblies of people. Typical businesses that require a CUP include restaurants, alcoholic beverage sales, gyms, dance or karate studios, automobile sales and services, and outdoor businesses. In addition, major renovation of a commercial building or property may require approval of a Design Review. Please consult with Planning Staff if you have any questions or concerns at 562-383-4100.

3. What type of business requires a Conditional Use Permit?

Each of the different land use zones allow for a certain types of businesses by right, through a Conditional Use Permit, or not permitted at all. If you are not aware of the zoning designation for your property, please contact us at 562-383-4100. Using the Land Use Marix found in the Zoning Code you can find the business you wish to establish and locate your land use designation at the top of the matrix. Should the use require a Conditional Use Permit, please contact us for additional information on the process. If you business is not listed, please contact us for a determination on the use for the zone you wish to locate in. We strongly suggest that you do not sign a lease until you have confirmation from us that your proposed business is allowed on the property. If the use is permitted by right but you wish to make interior building improvements, please contact the Building & Safety Division at 562-383-4116 to determine if building permits are needed. Should improvements be planned for the exterior portion of the building or property, please contact us for confirmation that the improvements will not result in a Zoning Code violation.

4. Does my business require a grease interceptor?

Generally, businesses that handle or cook food require a grease interceptor to prevent grease from entering the sewer system and eventually creating blockages. The type of system required can vary depending on the amount of grease created. Should you wish to establish a business that will prepare foods, we would strongly encourage you to contact the Water Division within the Public Works Department to see if your business will be required to install a grease interceptor at 562-383-4170.

5. Who needs a Business License?

A license is required in order to conduct business in the City of La Habra. Every business, unless exempted by the State of California, is required to have a valid Business License. Business License applications and fees can be obtained from the Business License Division. You can contact the Business License Division at 562-383-4050.

6. Do I need City approval to make changes to the building or property?

If you wish to make interior building improvements please contact the Building Division at 562-383-4116 to determine if building permits are needed. Typically, if you are using the building as-is with just furniture being moved in, no building permit is required. Should you wish to alter, add, or remove a wall, building permits will be required. Changes to the electrical and plumbing system will more than likely require a permit. Should improvements be planned for the exterior portion of the building or property, please contact us for confirmation that the improvements will not result in a Zoning Code violation. We are here to assist you so please feel free to contact us with any questions. We would much rather discuss with you plans for your business, how to address challenges, and get you in operation with the least amount of time and cost at the outset of the project.

7. What type of permanent signs can I use?

Permanent signs are regulated by the City Municipal Code for size and type, varying on the zone where your business is located. In addition, there may be an approved Sign Program for the property you wish to locate your business within. Where a Sign Program exists, you will be required to comply with the restrictions within that document. Building permits will be required prior to installing the signs. Please consult with Planning Staff to determine the size and type of sing that is allowed for your location or if a Sign Program exists for the property.

8. What type of temporary signs can I use?

Banners are permitted to be used by businesses for 30 days, up to 3 times per year. A banner is limited in size to 45 square feet, or 3 feet by 15 feet. A banner permit can be obtained from the Planning Division or from the City website prior to installing the banner. Other types of temporary signs such as inflatables, pennants, streamers, strobe lights, and moving signs generally are not permitted. The use of human display signs is not permitted. Please consult with Planning Staff is you have any questions.

9. Can I place signs on public property?

Advertising is not permitted to be placed on public property (i.e. the public right of way) which includes the sidewalk and the parkway (between the sidewalk and street). The use of human display signs is not permitted. Additionally, signs cannot be placed on power poles, sign poles, utility boxes, or other public structures.

10. Can I have outdoor sales or an outdoor event?

Special Events are permitted for businesses located within the City with the approval of a Special Event Permit. These events are permitted 4 times per year and are classified as "small" and "large" events. A small special event is permitted up to 4 consecutive days. Generally, small special events include grand openings, holiday sales (Valentine's Day, Mother's Day, Christmas, etc...), or other promotional events. The Special Event Permit for these small events must be submitted to Planning Staff at least 30-45 days prior to the event. For large special events, such as car shows, street fairs, carnivals, and food festivals, a Site Plan Application must be submitted at least 90 days prior to the event. Large special events require Planning Commission review and approval. Applications for either a small or large event can be obtained at the Planning front counter or within the Planning Division webpage. Please feel free to contact Planning Staff is you have any questions.

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1. Can my child use arm floaties in the pool?

We do not allow arm floaties in the pool, but we do allow children to wear life jackets. If you'd like to borrow a life jacket, please request one from one of the lifeguards.

2. What can I wear in the pool?

Only appropriate swim wear (i.e. swim shorts or female bathing suit) is allowed in the pool.

3. What kinds of games will be played on Fun Fridays?

We will include swim races, diving games, Marco Polo and other classic water games.

4. Who will be leading the Fun Friday games?

The lifeguard staff will be leading our exciting games on Fridays.

5. Who can participate in the Fun Friday games?

Anyone attending during open swim is free to join in the games, as long as they are able to swim at the level required to participate.

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1. How do I know what class my child should sign up for?

The aquatics program will be hosting an open house for swim class evaluations on May 30th, 1:00-3:00 p.m., at La Habra high school.

2. How many children are in a class?

Class sizes typically range from six-eight children with one or two instructors.

3. Do you offer swim classes for adults?

At this time our swim program only offers children’s swim lessons (ages 17 yrs. & under).