Community Outreach Program

Community Outreach & Engagement Team

The City of La Habra employs two full-time Community Outreach Liaisons, providing daily team coverage to engage with individuals who are experiencing homelessness in La Habra. Assessments are made using a standardized assessment process as a road map to customize the needs of the individual and their unique circumstances and eventually match them with further supportive services conducted by various regional partners. The priority is to provide a consistent transparent process for matching individuals and families to the most appropriate linkages to services and housing resources through the County's Coordinated Entry System. Referrals include a warm hand-off between access point providers and housing or supportive service providers. These supportive services and resources include shelter, mental health assistance, military veterans' support, transitional programs and substance abuse care. The La Habra Community Outreach & Engagement Team responds to community inquiries regarding areas of concern within the City.

If you are experiencing homelessness in La Habra, or know someone who is homeless, please email or call our team to discuss possible resources and supportive services that may be available:

Serenity Ponce Deleon, sponcedeleon@lahabraca.gov & Sydney Hinkle, Shinkle@lahabraca.gov, they are also available to meet in person on Thursdays, 2:00-4:00 p.m. at the Hillcrest Health & Wellness Center, 341 S. Hillcrest St., La Habra CA 90631, 562-383-4223, Homlessoutreach@lahabraca.gov.

Click here to download the Community Outreach flyer.

Community Outreach Program

The Community Outreach Program began in May 2022. Since then, we have had 1,786 client engagements, placed 79 clients into emergency housing, placed 16 clients into permanent housing, placed 19 clients into transitional housing, residential back to work programs, and detox centers, and placed three military veterans into Villages, Cabrillo and VOALA housing.

We also partnered with the Orange County Healthcare Agency, Pathways of Hope, HIS-OC, Family Promise, HOPE Center, Volunteers of America (VOA), PATH, Mercy House, Family Solutions Collaborative and Individual Coordinated Entry System, Transitional Aged Youth Coordinate Entry (TAY) and Veterans Coordinated Entry, O.C. Public Health Nurses, Hillcrest Health & Wellness Center, and Lutheran Social Services.

Helpful Resources

  • 211 Orange County (Housing Assistance): Dial 211
  • Behavioral Health Services: 800-364-2221
  • Domestic Violence Hotline: 800-799-7233
  • Fair Housing Foundation: 800-446-3247
  • La Habra Code Enforcement: 562-383-4134
  • La Habra Graffiti Hotline: 562-383-4220
  • La Habra Police Department Non-Emergency Line: 562-383-4300
  • Suicide & Crisis Lifeline: Dial 988
  • Vista Community Clinic (VCC): Gary Center: 562-264-6000

Click here to download the Community Outreach Program Fact Sheet.